Get help without leaving your work — file a ticket in one click

When you hit a snag, the last thing you want is to break focus, dig up a support email, and re-explain where you were and what you were doing. Help should be right where you’re working.

In Webend Creator, it is.

One click, no leaving your work

Every studio has a Help drawer — open it, switch to Create Ticket, and tell us what you need. Pick a type and priority, add a title and description, and submit. It captures the exact screen for context, confirms instantly, and emails you a copy. Everything you’ve filed is tracked under My Tickets.

How it works

• Always one click away — the Help drawer lives in every studio, so you never leave what you’re doing.
• Type, priority, and details — categorize the request and add a title and description in seconds.
• Screen captured for context — submitting grabs the exact screen, so we see what you saw — no back-and-forth.
• Instant confirmation + email — a success toast confirms it landed, and a copy hits your inbox.
• Track it under My Tickets — every ticket you’ve filed, in one place.

Who it’s for

Anyone using the platform who’d rather get unblocked than file paperwork — and any team that wants support requests to arrive with real context attached.

Try it on your own site

You can have this running in minutes.

Start your free 30-day trial → — no credit card required. Or browse the full PilotStudio walkthrough on our YouTube channel.